Travel Agents can apply for the Agent Scotiabank® VISA* Rewards Program by visiting the Huntington website and clicking on Agent Rewards Program or by clicking here.

For the time being agents will still be able to choose the Historic Gift Card option when booking with Huntington however we will be phasing out this program. Agents eventually will be required to sign up for the VISA* Rewards program as this will be the sole Rewards program that Huntington will offer.

For the time being agents will still have access to their Huntington POINTS account however this program will expire on May 31, 2009. Agents can choose to convert their current Huntington POINTS to the new VISA* Rewards program or can redeem online until all POINTS are depleted. Agents will be required to sign up for the VISA* Rewards program as this will be the sole Rewards program that Huntington will offer. All POINTS accounts will be disabled on the date specified and any unused POINTS will be discarded.

The Scotiabank® Reloadable VISA* cards are issued by the Bank of Nova Scotia. Scotiabank® has partnered with Berkeley Payment Solutions to bring corporate prepaid VISA* payment solutions to Canada. Berkeley Payment Solutions develops and manages customized, pre-paid VISA* card programs on behalf of Scotiabank®.

Yes, you can transfer your Huntington POINTS to your VISA* Rewards card. To transfer the balance, please email us at rewards@huntingtontravel.net or call us at 905-820-2266 (ext 2295) or toll free at 1-800-563-8939 (ext 2295).

For security purposes and because the program is based on individual participation, all VISA* Rewards cards will be sent to the agents home address.

No. Just like a regular VISA* for security purposes your Rewards card will not arrive to you already activated. There will be a number on the VISA* card to call in order to activate. When you call this number it will ask you for the last 4 digits of your Agency telephone number in order to identify yourself.

Please allow 2-3 weeks for the delivery of your Huntington VISA* Rewards card.

Once you have applied payment in full to a file and the file has been ticketed it will generally take 24-48 hours for the money to be transferred onto your VISA* Rewards card. At the end of each day Huntington will send a file containing Reward card information to Scotiabank®. Once this file has been accepted by the bank and their batch is closed for the day the funds will be deposited onto each card. If it has been longer than 48 hours and you still do not see the funds on your VISA* Rewards please email Rewards@huntingtontravel.net.

You are able to use your Rewards card anywhere that VISA* is accepted worldwide.

Unfortunately no. All VISA* Rewards cards are issued in an individual’s name. Rewards are not granted to Agencies but only to Agents directly.

For a short time, until all Agents are registered for the Huntington VISA* Rewards Program, you will be able to choose Gift Cards with your invoices. Agents eventually will be required to sign up for the VISA* Rewards program as this will be the sole Rewards program that Huntington will offer.

Yes. Your Huntington file will need to have payment applied in full and the ticket will need to be issued before the Rewards will be transferred onto your VISA* Rewards card.

For any discrepancies on credits or incentives earned to your VISA* Rewards card please send an email with all necessary details to Rewards@huntingtontravel.net .

If you lose or misplace your VISA* Rewards card please contact Berkeley Payment Solutions at 1-866-642-2881 as soon as possible. They will reissue a new card for you for which there is a $20 replacement fee.

Disputes can be made online using your online VISA* Rewards account. Log into your account and under “I want to…” in the upper left hand corner click on “Raise A Dispute”. A Dispute can be raised at any time and you will receive a response from Berkeley Payment Solutions within 10 working days.

Yes, Agents are able to view their Accumulated VISA* Rewards. Each PNR along with the Issue date, Invoice number and Dollar amount is accessible when visiting the Huntington website and clicking on the Agent Rewards Program. Agents can also access their Account and view their Accumulated Rewards by clicking here.

To view statements, access your account and clink on “View Statements” to the right.

The VISA* Rewards card is a re-loadable VISA* card. You are only able to spend the amount of money that has been loaded onto the card. There are no minimum payments and you cannot exceed the amount of money on the card or it will naturally decline.

Account information along with transactions can be viewed by logging in to your account. Transactions for the past 30 days will appear after logging into your account. To view transactions older than 30 days use the drop down menu under “Transaction History”.

If your Home Address changes you will need to access your account and click on “Account Activities” and choose “Edit Profile” to update.

Scotiabank® is not able to provide information about your card, either through the branch network, customer service or Scotiabank.com.

For any questions regarding the card please call the numbers located on the back of your card or contact Berkeley Payment Solutions at info@berkeleypayment.com or call 1-866-642-2881. Please note that the first call is FREE and after that there will be a fee to contact them directly.

Scotiabank® has partnered with Berkeley Payment Solutions to bring corporate prepaid VISA* payment solutions to Canada.

Please note: Scotiabank® is not able to provide information about your card, either through the branch network, customer service or Scotiabank.com.

Yes, accounts can be viewed in both English and French. Access your account and click on “English” or “Francais” on the left hand side of the screen under the “I want to…” menu.

VISA* transactions are available for up to 2 years.

To edit your profile, access your account and under “Account Activities” choose “Edit my Profile”. You are able to change the following:

(a) Email address
(b) Home telephone number
(c) Mailing/Billing Address
(d) Security Question

To change your PIN, access your account and under “Account Activities” choose “Change PIN”.

No, but it is a good idea. When contacting Berkeley Payment Solutions directly your first call is FREE after that there will be a fee to contact them directly. All of the information you require about your account is conveniently located online.

No. You are however able to temporarily “suspend” your card online. You may temporarily suspend the use of your card by changing its status to “SUSPENDED”. The card cannot be used again until it is unsuspended. If you lose, misplace or simply wish to cancel your VISA* Rewards card you must first suspend the card immediately. To suspend your card, access your account, click on “Account Activities” and choose “Suspend Card”. To “cancel” your card you will have to email rewards@huntingtontravel.net

Yes. You are able to temporarily “suspend” your card online. You may temporarily suspend the use of your card by changing its status to Suspended. The card cannot be used again until it is unsuspended. If you lose, misplace or simply wish to cancel your VISA* Rewards card you must first suspend the card immediately. To suspend your card, access your account and click on “Account Activities” and choose “Suspend Card”.

No, the cardholder will not be charged for using their Rewards card.

If you are logging in for the first time to view your Accumulated Rewards please enter the original email address used when signing up for the VISA* Rewards Program and click the “Forgot Password” button. A temporary password will be sent to your email address, which you are able to change once you have logged into your account. To view your Accumulated Rewards click here.

No, unfortunately cash cannot be withdrawn from any VISA* Rewards card however, the VISA* card can be used anywhere that VISA* is accepted worldwide. This will be outlined in the inserts that you will receive along with the delivery of your card.